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How can we assist you?

You can access our "Frequently Asked Questions" section here.

We are happy to assist you with reservations, tickets, or baggage.

In addition, we provide free customer service to our clients 24/7 at the following number: +44 20 45 77 35 40. You can also reach us via email at [email protected]. Your ticket confirmation will always be sent to you via email. If you wish, our customer service representatives can make changes or cancel your tickets. In such cases, a processing fee of 25 euros is required through martiGO. The processing fee you pay is entirely separate from the invoice your airline will issue for the requested changes.

Reservations can also be made over the phone for a fee of 15 euros per person and ticket.

Call Center

Country Phone Number
United Kingdom +44 20 45 77 35 40
United States +1 332 208 14 24
New Zealand +64 4 830 33 10
Turkey +90 850 840 62 91
Austria +43 1 909 45 00
Germany +49 69 34 86 68 38
Belgium +32 2 586 09 70
Switzerland +41 43 508 95 09
Denmark +45 78 76 84 11
Spain +34 93 271 86 00
Finland +358 942 72 66 33
France +33 800 99 12 20
Greece +30 21 1199 2025
Hungary +36 800 88 223
Italy +39 800 95 70 33
Netherlands +31 97 01 02 81 866
Poland +48 22 266 20 44
Sweden +46 10 220 0 414
Slovakia +42 1 233 41 87 38
Czech Republic +420 234 66 06 36
Portugal +351 800 509 677
Mexico +52 55 41 72 56 76
Brazil +55 61 35 50 74 34
Chile +56 232 10 23 53
Argentina +54 11 52 37 13 63
Australia +61 283 173 383
Norway +47 880 06 22 62
Ireland +353 818 882 125
Colombia +57 601 382 48 42
Peru +57 601 382 48 42
United Arab Emirates +971 800 032 12 93
Qatar +974 800 101 769
Saudi Arabia +966 800 111 11 13
Arab Republic of Egypt +20 155 424 05 04
Sultanate of Oman +968 8007 2577
Other Countries +49 69 333 98 011

 

By Email

Contact Email: [email protected]
Complaint Email: [email protected]

 

Customer Relations Contact Address